Mensusa Complaints and Reviews

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Main address: Mr. Anderson (Sales Manager) 90024 Los Angeles CA
(310)4747571 Angelino Nardoni, 1888-7848872, ,
  • 81 complaints
  • $8.6K claimed losses
  • $106 average
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  • Sep 05
  • Footwear and Clothing
  • Wrong Products
  • 10

I spent $169.00 on a tux at MensUSA, and was supposed to receive the suit in 3 days, after paying a hidden $10 shipping fee. Then I received a shirt with no collar to put a tie, and no bow tie was received. I filled out an online form which my email system said was sent back to me unread. I emailed them, and received no response. I called them and spoke to an Asian woman who without seeing the... Read more

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  • Jul 23
  • Footwear and Clothing
  • False Breeder Accusation
  • 47

I had gone through several websites for the same; however, I was not satisfied with most of the sites I had gone through..! Then I came across Mensusa and found a profound collection of Men's suit and especially was very happy about the suit collection. I had ordered 3 Button Suit last month and great experience buying from here. It was very nice and I was happy to receive my online purchase of... Read more

Was this review helpful? 2 0


  • Jun 18
  • Footwear and Clothing
  • London, England
  • Wrong Size Item
  • 24

You sent me size 40 my order was for size 44 .I am returning them and would like the correct size Please reply to my email address I can not think of any thing else to say to make up your 100 words so the next words will be rubbish just to fill the space.I repeat You sent me the wrong size my order was for size 44 not 40. I am returning them and would like a replacement i am paying for the... Read more

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  • May 20
  • Flowers / Florist
  • Fairbanks Ranch, California
  • Undelivered Sport Coat
  • 13

This is a SUPER SHADY business! I called to make sure I would get the proper shipping and the guy asked me my name and shipping zip then put me on hold super long then picked up the phone and said that customer service was gone for the day and I'd have to call back tomorrow, then slammed the phone. The jacket was a gift and I paid for shipping to get here 2 days prior to the b-day. I called... Read more

Was this review helpful? 0 1


  • Apr 03
  • Footwear and Clothing
  • Bakersfield, California
  • Suit Purchase
  • 1
  • 1
  • 28

I ordered a suit in January and it was the wrong size. A month later, they sent a replacement that shouldn't be sold at Wal-Mart. I returned that suit and after a month and numerous calls, I still don't have a suit. The customer service is rude and incompetent. Avoid this place. We also ordered over 10 suits for a wedding last year. They got the order right for everyone except the father of the... Read more

Was this review helpful? 2 1


  • Dec 16, 2013
  • Footwear and Clothing
  • Miami, Florida
  • Horrible Treatment
  • 35

Everything you see on the website is a lie!!! Forget about 100% Guarantee. I have never been treated so rudely and so unprofessional by anyone, and the worst part is that I was speaking with the OWNER!!!! ERIC whatever!!! He literally told me the "FXXX" word! Simply because I asked him if he can overnight a replacement tuxedo to correct the mistake they made by sending the wrong size! Which by... Read more

Was this review helpful? 1 1


  • Dec 08, 2013
  • Footwear and Clothing
  • Wrong Items
  • 1
  • 1
  • 71

I ordered a suit from their website. I recieved the wrong item over a week later. I called, the guy on the phone spent 40 minutes telling me they had sent me what I ordered only to realize he was wrong. He told me to send it back and I would be sent the right product. I did but they sent me the same wrong item again. So I called back and asked for a refund. 2 weeks after I had returned their... Read more

Was this review helpful? 5 1


  • Dec 06, 2013
  • Advertisements and Cons
  • False Information
  • 1
  • 1
  • 97

I come here to be entertained by the entitled whiners, not a bunch of people shilling for MensUSA. The reviews are so fake it is unreal. No reasonable person would believe that they are genuine. Of course, they are doing themselves a disservice by posting here. What do they think will happen when a potential customer googles MensUSA? The first hits will be from Pissed Consumer. Do you think... Read more

Was this review helpful? 3 2


  • Jul 09, 2013
  • Shopping
  • Jacksonville, Florida
  • Suit
  • 1
  • 1
  • 83

Ordered a suit for my wedding and my bank card was charged immediately. So I gave it 2 days figuring it would take a couple days to process the order. After 4 days, I received no emails, no shipping confirmation or tracking number. So I email this so called customer service asking for a tracking number. I get no reply. So I call the customer service number the next day (on a friday 6 days after i... Read more

Was this review helpful? 1 0


  • Jun 21, 2013
  • Footwear and Clothing
  • Suit
  • 68

PLEASE DO NOT SHOP OR GO ANY WHERE NEAR MEN'S USA. I had the worst experience with mensusa. I ordered my first suit and was very excited to get it. 2 days later I receive a email stating that they do not have the suit so pick from 2 sku's so I did. I picked a light tan slim fit suit and when I got it I received a sand suit that was huge and couldn't be a slim fit suit. So I called they told... Read more

Was this review helpful? 0 1
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