1.8
  • All around service2 votes
  • Customer service1 votes
  • I didn1 votes
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  • Mar 12
  • Footwear and Clothing
  • Houston, Texas
  • Online Order
  • 16
  • REVIEW RATING 4/5

I'm so upset with this company it is beyond words. I order a few items from their site on Friday at Noon. Expected the items to be in hand by Tuesday or Wednesday at the latest or a concert on Friday. Told I'd receive a tracking number and email. Never happened. Called multiple time Tuesday and got a hold of someone, just to check. Woman told me my order was split in two because they didn't have... Read more

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  • Mar 09
  • Furniture and Decor
  • Middletown Township, New Jersey
  • Online Order
  • 1
  • 1
  • 25
  • REVIEW RATING 4/5

In the process of attempting to get my money back on a product I never rec'd I used one out of line word as an adult to an adult. This was not directed towards the "manager" I then in return barely got two words in I need prayed for, I'm a f****** c*** and I do not need to call back for I am speaking to the god of the company and will not reach anyone in a higher position. Apparently I'm a sad... Read more

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  • Feb 28
  • Footwear and Clothing
  • Houston, Texas
  • Shirts
  • 1
  • 1
  • 40
  • REVIEW RATING 4/5

I am not sure if posting this review will ever lead to anything but at least it might make other customers aware of the deceit that mensusa do as business. I ordered a Blazer from you even though it was listed as available on you site it wasn't available. After several dialogues and choosing three other blazer. I was finally able to place my order for one that seemed available but necessarily... Read more

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  • Feb 16
  • Footwear and Clothing
  • Monroe, North Carolina
  • Suit
  • 41
  • REVIEW RATING 4/5

Below is email I sent to this company... 1. I ordered a 48-R suit. 2. Someone in your company informed me that it was not in stock. 3. I cancelled my order. 4. Someone in your company then informed me that you received a new shipment of these suits (see emails below) 5. You then asked if you could ship my order 6. I agreed for you to ship my order 7. The suit that arrived is not the suit... Read more

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  • Feb 14
  • Footwear and Clothing
  • Huntersville, North Carolina
  • Suit
  • 31
  • REVIEW RATING 4/5

I PURCHASE A SUIT THAT HAD TO BE RETURNED,THE SUIT WAS THE WRONG COLOR A MISTAKE MADE BY THE COMPANY . I PAID FOR THE FED-EX RETURN OF 20.00,AN WAS TOLD BY THE MANAGER OF YOUR STORE THAT I WOULD BE RE-INBURSED 20.00 ON MY NEXT PURCHASE,AN THAT HE WOULD MARK IT IN ON MY ACCOUNT.I SPEND A LOT OF MONEY WITH THIS COMPANY AN WHEN I IMPLYED ABOUT THE RE-IN BURSEMENT,I WAS TOLD NO-ONE KNEW ABOUT IT.YOU... Read more

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  • From mobile
  • Mensusa
  • Oct 08, 2014
  • by anonymous
  • #544187

Read reviews saw reports that people did not receive what they ordered, I ordered anyway. Guess what. Did not get what I ordered. Not even remotely close. Trying to process return. Would not recommend doing business with. No quality test on their orders. Add comment

  • Oct 01, 2014
  • Footwear and Clothing
  • Wedding Suit
  • 181
  • REVIEW RATING 5/5

I recently found your website while looking for a suit to get married in. I purchased it with the understanding that it would be delivered within 7 days. I tried to use your package tracking system to see where my suit was. It never came up. I emailed to let them know of my situation, where I was guaranteed that there were no problems and that my tracking number would be sent shortly. This was... Read more

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  • From mobile
  • Mensusa
  • Sep 29, 2014
  • by anonymous
  • #539839

Not a good place to do business i went in to the store to buy 10 suits and the employee who helped me was rude and he had a very small inventory and not friendly at all i was told that if i wanted something cheap out of a trunk im not your guy so i just walked out and bought my suits some were else...that store is a joke Add comment

  • Sep 05, 2014
  • Footwear and Clothing
  • Suit
  • 111
  • REVIEW RATING 4/5

I spent $169.00 on a tux at MensUSA, and was supposed to receive the suit in 3 days, after paying a hidden $10 shipping fee. Then I received a shirt with no collar to put a tie, and no bow tie was received. I filled out an online form which my email system said was sent back to me unread. I emailed them, and received no response. I called them and spoke to an Asian woman who without seeing the... Read more

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  • Jul 23, 2014
  • Footwear and Clothing
  • Positive Experience
  • 131
  • REVIEW RATING 4/5

I had gone through several websites for the same; however, I was not satisfied with most of the sites I had gone through..! Then I came across Mensusa and found a profound collection of Men's suit and especially was very happy about the suit collection. I had ordered 3 Button Suit last month and great experience buying from here. It was very nice and I was happy to receive my online purchase of... Read more

Was this review helpful? 3 0

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