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This company ruined my son's Senior Prom!! I ordered his 1st suit once i received it,they shipped off the wrong item. they said that it was a warehouse mistake. I had to hurry up and shipped the item off not to mention that I paid $22 shipping. Its too late for me to...
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1.2
#1032758
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MensUSA - Wrong sale than deny refund
MensUSA - Wrong sale than deny refund
I ordered a tuxedo in Oct (regular size) from an online store for an event in Nov. When I received it I called company and advised them it was to small, I was told the tuxedo run a little small and another would be sent that day. I called a week later about 6 pm, only...
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1.4
I didn't like
  • Nightmare
  • Lousy customer service
#1020829
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The free returns are not free. When buying a suit online you cannot trust the sizing, so we wanted more than one option. They called to tell us if we ordered more than one they would charge a 35% restocking fee. When we ordered two sizes (36 R and 38 S) they got them...
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1.2
I didn't like
  • Delivery
  • Customer service
#985366
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Positive Experience Review

MensUSA
#619384
4.6
I just want to thank MensUSA for the prompt service I received.... The suit was everything I expected and more. Thanks again!
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Clothes Return Review

MensUSA
#544187
Read reviews saw reports that people did not receive what they ordered, I ordered anyway. Guess what. Did not get what I ordered. Not even remotely close. Trying to process return. Would not recommend doing business with. No quality test on their orders.
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Employee Review

MensUSA
#539839
Not a good place to do business i went in to the store to buy 10 suits and the employee who helped me was rude and he had a very small inventory and not friendly at all i was told that if i wanted something cheap out of a trunk im not your guy so i just walked out and bought my suits some were else...that store is a joke
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15 August 2016 at 11:00 AM I called to inform them of an order that I didn't received. I paid for the next day service for 2 men suits that 1 arrived and 4 day later still haven't gotten the other. Called customer service, the guy said he would check into it and email...
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#901089
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I have ordered several suits from these clowns and there is always some issue. They always blame me for the foul up. The latest they stated I ordered a size 50 suit. I wanted a 46. They won't stand behind their product and they are shysters. Avoid these idiots at all...
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1.5
I didn't like
  • Attitude of the slimey customer nonservice
  • Lousy customer service
#853763
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I bought a 3 button suit in which the pictured showed 3 button. What came delivered was a two button. The description said available in 2 button but there was no option so I assumed I would get the 3 button. I told them I wanted a complete refund and they told me...
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1.0
#815652
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I ordered a tuxedo, shirts, a bow tie and cummerbund from mensUSA.com and paid for 2 day expedited shipping. Only the tuxedo jacket and pants arrived and it arrived a day late and damaged. Upon contacting mensUSA by telephone and reporting the missing items, the...
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1.0
I didn't like
  • Quality
  • Deception
  • Customer service
#797830
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MensUSA - DO NOT BUY FROM, BOOTS DON't FIT, WON't RETURN
I ordered a pair of boots 14EE, they were more like a 14d, I tried to return, they offered me a 15. I filed the complaint within seven days of trying the boots. They told me they would contact the factory to see if they had a bigger boot, never offered a return. Waited...
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#785114
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Terrible Customer Service. Sent me the wrong suit and gave me a refund for the suit, but still charged me $50 for shipping. I complained to them and now they are avoiding me. So frustrated with this company. I got nothing from them! Their mistake shipping me the wrong...
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#774806
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Contact MensUSA

Headquarters Address:
Mensusa
Mr. Anderson (Sales Manager) 1246 WestWood blvd
Los Angeles, CA 90024
Phone:
(310) 474-7571
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Well its pretty interesting considering all the reviews I have heard. I have had my own experience with MENS-USA buying a pair of boots online they showed in stock and available I bought the pair of boots for $489 got an email 3 days later when I was actually expecting...
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1.0
#735958
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