Product: Mensusa Customer Care Clear all filters (6 of 6 reviews match)
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Ordered a suit online with 2 days shipping for an extra 15.00.Requested tracking info using 6 emails with no response until the 5th. Suit came-10 days later with no shipping refund-wrong suit- wanted to return/exchange it but it is a complicated process. Sent 4 emails...
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1.8
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Mensusa Customer Care
I didn't like
  • Customer service and response
#1112851
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Ordered a suit on 7/16/17 recieved the suit which was the wrong size placed order for another suit and sent 1st suit back as exchange.recieved another suit wrong size with instructions to get it tailored.was told that the 1st suit has to be returned and inspected...
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Mensusa Customer Care
#1079679
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MensUSA - Wrong sale than deny refund
MensUSA - Wrong sale than deny refund
I ordered a tuxedo in Oct (regular size) from an online store for an event in Nov.When I received it I called company and advised them it was to small, I was told the tuxedo run a little small and another would be sent that day. I called a week later about 6 pm, only...
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1.4
Product
Mensusa Customer Care
I didn't like
  • Nightmare
  • Lousy customer service
#1020829
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15 August 2016 at 11:00 AM I called to inform them of an order that I didn't received.I paid for the next day service for 2 men suits that 1 arrived and 4 day later still haven't gotten the other. Called customer service, the guy said he would check into it and email...
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Mensusa Customer Care
#901089
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I bought a 3 button suit in which the pictured showed 3 button. What came delivered was a two button. The description said available in 2 button but there was no option so I assumed I would get the 3 button. I told them I wanted a complete refund and they told me...
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1.0
Product
Mensusa Customer Care
#815652
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DO NOT ORDER FROM MENSUSA! After receiving the wrong suit, I called customer service only to be told I had to pay extra to get the suit I ordered express shipped to me. When I asked to speak to a manager I was not allowed to. I was told the employee on the line,...
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Mensusa Customer Care
#406819
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