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MensUSA - My order

It's been a few days since I've been trying to find out where my shipment is? I tried a number of times to talk to the customer service and they did not find my order even though they charged me the full amount. The worst service ...
Company wrote 0 public responses to the review from Oct 31.
#1391861
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I ordered a jacket for one of my groomsmen since they claimed to have a smaller size no one else had. I was told I would get the product in 3 days - and straight up didn't hear/receive anything for 2 weeks. My first phone call I was told they weren't able to get ahold...
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Company wrote 0 public responses to the review from Oct 17.
#1384100
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MensUSA - Not a trust worthy company

Carla was my sale person. Not a honest person. The company's customer service is very bad. I ordered and paid for a suit and i didn't receive it. When I called to check the status I was told that the manufacturer did not have any in stock. Be very careful.
Company wrote 0 public responses to the review from Oct 10.
1.0
Details
Customer service
Delivery Service
Staff
Website
#1378671
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MensUSA - Return and exchange

I want to exchange for a bigger size suit and much it cost to return the suit somebody brought for me.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 06.
#1375125
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Returned tux never received refund. Very rude customer service personnel. They lie to you, will never order anything else from MenUSA!
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Company wrote 0 private or public responses to the review from May 12.
Anonymous
Rloyem

Yes, to all bad reviews. Just had the worst experience with this deceitful company. Stole $145 from me and now I have a suit that I don't need because they don't accept return...

#1253890
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I made 2 failed attempts ordering from these retail jerks. My first order was 18 pairs of 22inch wide legs slacks all advertise colors when i recieved the order 8 pairs of unknown slacks with 3 pairs courdoroy everything not in my size nothing in the content was what i...
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Company wrote 0 private or public responses to the review from Mar 28.
1.0
#1220998
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I ordered a suit on February 5,2018. I also Paid ten dollars for 3-10 day shipping. I just received my order today February 23. The suit was not like the one that was displayed. I figured that this price was too cheap to be quality, but I took the chance, much to my...
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Company wrote 0 public responses to the review from Feb 23.
#1196442
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MensUSA - Horrible horrible

Everything went wrong. Whole order was wrong and they wanted me to pay for the return shipping. DO NOT BUY!!!!
Company wrote 0 public responses to the review from Jan 15.
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1169410
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Ordered a suit online with 2 days shipping for an extra 15.00. Requested tracking info using 6 emails with no response until the 5th. Suit came-10 days later with no shipping refund-wrong suit- wanted to return/exchange it but it is a complicated process. Sent 4 emails...
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Company wrote 0 private or public responses to the review from Oct 09, 2017.
1.8
I didn't like
  • Customer service and response
#1112851
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Contact MensUSA

Mailing Address:
11517 Santa Monica Boulevard
Los Angeles, California 90025
United States
Phone:
(844) 650-3963
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MensUSA Products and Services

Ordered a suit on 7/16/17 recieved the suit which was the wrong size placed order for another suit and sent 1st suit back as exchange.recieved another suit wrong size with instructions to get it tailored.was told that the 1st suit has to be returned and inspected...
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Company wrote 0 public responses to the review from Jul 26, 2017.
#1079679
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