filters
state:
Show
city:
Show
product:
Show
Show

MensUSA - Tux not as advertised, never recieved shirt

Returned tux never received refund. Very rude customer service personnel. They lie to you, will never order anything else from MenUSA!
#1253890
Reply to reviews
I made 2 failed attempts ordering from these retail jerks. My first order was 18 pairs of 22inch wide legs slacks all advertise colors when i recieved the order 8 pairs of unknown slacks with 3 pairs courdoroy everything not in my size nothing in the content was what i...
Read more
1.0
#1220998
Reply to reviews
I ordered a suit on February 5,2018. I also Paid ten dollars for 3-10 day shipping. I just received my order today February 23. The suit was not like the one that was displayed. I figured that this price was too cheap to be quality, but I took the chance, much to my...
Read more
#1196442
Reply to reviews
Show

MensUSA - Horrible horrible

Everything went wrong. Whole order was wrong and they wanted me to pay for the return shipping. DO NOT BUY!!!!
1.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1169410
Reply to reviews
Ordered a suit online with 2 days shipping for an extra 15.00. Requested tracking info using 6 emails with no response until the 5th. Suit came-10 days later with no shipping refund-wrong suit- wanted to return/exchange it but it is a complicated process. Sent 4 emails...
Read more
1.8
I didn't like
  • Customer service and response
#1112851
Reply to reviews
Ordered a suit on 7/16/17 recieved the suit which was the wrong size placed order for another suit and sent 1st suit back as exchange.recieved another suit wrong size with instructions to get it tailored.was told that the 1st suit has to be returned and inspected...
Read more
#1079679
Reply to reviews
This company ruined my son's Senior Prom!! I ordered his 1st suit once i received it,they shipped off the wrong item. they said that it was a warehouse mistake. I had to hurry up and shipped the item off not to mention that I paid $22 shipping. Its too late for me to...
Read more
1.2
#1032758
Reply to reviews
MensUSA - Wrong sale than deny refund
MensUSA - Wrong sale than deny refund
I ordered a tuxedo in Oct (regular size) from an online store for an event in Nov. When I received it I called company and advised them it was to small, I was told the tuxedo run a little small and another would be sent that day. I called a week later about 6 pm, only...
Read more
1.4
I didn't like
  • Nightmare
  • Lousy customer service
#1020829
Reply to reviews
The free returns are not free. When buying a suit online you cannot trust the sizing, so we wanted more than one option. They called to tell us if we ordered more than one they would charge a 35% restocking fee. When we ordered two sizes (36 R and 38 S) they got them...
Read more
1.2
I didn't like
  • Customer service
  • Delivery
#985366
Reply to reviews

Contact MensUSA

Mailing Address:
Mensusa
Mr. Anderson (Sales Manager) 1246 WestWood blvd
Los Angeles, CA 90024
Phone:
(310) 474-7571
More

MensUSA Products and Services

15 August 2016 at 11:00 AM I called to inform them of an order that I didn't received. I paid for the next day service for 2 men suits that 1 arrived and 4 day later still haven't gotten the other. Called customer service, the guy said he would check into it and email...
Read more
#901089
Reply to reviews