MensUSA - Return and exchange
I want to exchange for a bigger size suit and much it cost to return the suit somebody brought for me.
MensUSA - Not a trust worthy company
Carla was my sale person. Not a honest person. The company's customer service is very bad. I ordered and paid for a suit and i didn't receive it. When I called to check the status I was told that the manufacturer did not have any in stock. Be very careful.
I ordered a jacket for one of my groomsmen since they claimed to have a smaller size no one else had. I was told I would get the product in 3 days - and straight up didn't hear/receive anything for 2 weeks. My first phone call I was told they weren't able to get ahold...Read more
Returned tux never received refund. Very rude customer service personnel. They lie to you, will never order anything else from MenUSA!Read more
I made 2 failed attempts ordering from these retail jerks. My first order was 18 pairs of 22inch wide legs slacks all advertise colors when i recieved the order 8 pairs of unknown slacks with 3 pairs courdoroy everything not in my size nothing in the content was what i...Read more
I ordered a suit on February 5,2018. I also Paid ten dollars for 3-10 day shipping. I just received my order today February 23. The suit was not like the one that was displayed. I figured that this price was too cheap to be quality, but I took the chance, much to my...Read more
MensUSA - Horrible horrible
Everything went wrong. Whole order was wrong and they wanted me to pay for the return shipping. DO NOT BUY!!!!
Ordered a suit online with 2 days shipping for an extra 15.00. Requested tracking info using 6 emails with no response until the 5th. Suit came-10 days later with no shipping refund-wrong suit- wanted to return/exchange it but it is a complicated process. Sent 4 emails...Read more
I didn't like
- Customer service and response
Ordered a suit on 7/16/17 recieved the suit which was the wrong size placed order for another suit and sent 1st suit back as exchange.recieved another suit wrong size with instructions to get it tailored.was told that the 1st suit has to be returned and inspected...Read more
I ordered a tuxedo in Oct (regular size) from an online store for an event in Nov. When I received it I called company and advised them it was to small, I was told the tuxedo run a little small and another would be sent that day. I called a week later about 6 pm, only...Read more
I didn't like
- Lousy customer service
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