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MensUSA - This store is a scam, don’t bother shopping there..

MensUSA - This store is a scam, don’t bother shopping there..
This store is not worth bothering with and mainly a scam. They do not accept returns, no matter what their return policy says, and they have no interest in customer satisfaction or even a professional conduct. Emails are not being responded to and they avoid customer contact wherever they can. Avoid this business or be prepared to lose your money for good. Just look at the website and you can see it all.... I bought a coat, was sent the wrong one and now they don’t even accept the return and refund the money. SCAMMER!
1.2
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1429704
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MensUSA in Los Angeles, California - Have not recived my purchase

I got my suit but the shoes i order never came and i sent multiple emails to the person that contacted me about the suit and no response back this be the 4th or 5th day that i have send the email.
3.5
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1439350
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MensUSA - BIG RIPOFF

I purchased a hat for $65 and paid $10 shipping. The hat I received in no way resembled the hat shown and described on their website. When I inquired about returning it, they said it would cost $15 to send it back and they would also charge me an additional $25 for the initial shipping! They said it's not worth returning so they would credit me $25 on my credit card. WHAT A SCAM. 100% customer satisfaction?? Yeah, right. Word to the wise-avoid dealing with this outfit. They're not interested in your satisfaction, just their bottom line!
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I didn't like
  • Lousy customer service
  • Customer service
  • All around service
#1431117
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MensUSA - Shipment not arrived

MensUSA - Shipment not arrived
shipment not arrived more than 1 month order ID 1ab7b39b866747cc9e9eaf9f31abef04
1.0
Details
Diversity of Products or Services
Website
#1447451
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MensUSA - Have not recived my purchase

Made a purchase on 12/16 2018 have not received my order no tracking num.
#1431020
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MensUSA - Return and exchange

I want to exchange for a bigger size suit and much it cost to return the suit somebody brought for me.
#1375125
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MensUSA - My order

It's been a few days since I've been trying to find out where my shipment is? I tried a number of times to talk to the customer service and they did not find my order even though they charged me the full amount. The worst service ...
#1391861
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I ordered a jacket for one of my groomsmen since they claimed to have a smaller size no one else had. I was told I would get the product in 3 days - and straight up didn't hear/receive anything for 2 weeks. My first phone call I was told they weren't able to get ahold...
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#1384100
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MensUSA - Not a trust worthy company

Carla was my sale person. Not a honest person. The company's customer service is very bad. I ordered and paid for a suit and i didn't receive it. When I called to check the status I was told that the manufacturer did not have any in stock. Be very careful.
1.0
Details
Customer service
Delivery Service
Staff
Website
#1378671
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Contact MensUSA

Mailing Address:
11517 Santa Monica Boulevard
Los Angeles, California 90025
United States
Phone:
(844) 650-3963
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MensUSA Products and Services

Returned tux never received refund. Very rude customer service personnel. They lie to you, will never order anything else from MenUSA!
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Anonymous
Rloyem

Yes, to all bad reviews. Just had the worst experience with this deceitful company. Stole $145 from me and now I have a suit that I don't need because they don't accept return...

#1253890
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